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Phone Forwarding

Sasktel Telephony: How to forward my calls to my Simplefly.ai Agent?

Learn how to set up and manage Call Forwarding on your Sasktel Mobile device. This step-by-step guide covers all forwarding types (unconditional, busy, no reply, and unreachable) along with the codes you need to activate, deactivate, and cancel each setting.

Use Call Forwarding

The following steps explain how to use the Call Forwarding feature on your mobile device, from Freedom Mobile.

Important Notes:

  • Always use the full 10 digit phone number including area code

  • Long distance charges may apply if forwarding outside the local calling area

  • Some features may vary depending on plan or region

  • Voicemail may override conditional forwarding unless disabled


Change Settings

  • To change the existing or the active number of Call Forwarding:

    • Cancel the existing Call Forwarding.

    • Reactivate Call Forwarding with a new phone number.


Activate Call Forwarding (All Calls)

  1. Open the phone dial pad

  2. Dial: *21* + 10 digit number + #

  3. Press Call

  4. Wait for the confirmation tone or message

Example: *21*13065551234#


Deactivate Call Forwarding (All Calls)

  1. Open the phone dial pad

  2. Dial: #21#

  3. Press Call

  4. Wait for confirmation


Conditional Call Forwarding

Busy, No Answer, Unreachable.

  1. Open the phone dial pad

  2. Dial: *004* + 10 digit number + #

  3. Press Call

  4. Wait for confirmation

Example: *004*13065551234#

If voicemail is active on the line, conditional forwarding may not work correctly. If that happens, use “Forward All Calls” instead or contact SaskTel to deactivate voicemail.


SaskTel Home Phone Call Forwarding

Universal Call Forwarding.


Activate: *72

  1. Lift the receiver

  2. Dial: *72

  3. Enter the 10 digit forwarding number

  4. Wait for the confirmation tone

Example:
13065551234


Deactivate: *72

  1. Lift the receiver

  2. Dial: *73

  3. Wait for the confirmation tone


If you're still having issues, don't hesitate to contact us under info@simplefly.ai or our phone number, 1-888-355-7392.


Support Links

If you need additional help setting up or managing call forwarding, Rogers provides step-by-step guides here:

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